Return Policy

Return Policy

    • Contact us at cottonncocoon@gmail.com with your Order ID and send us a snapshot of the product to be returned.
    • Once the return process is initiated, the product must be sent to the following address: Silver Oaks Estate, Rajarhat,Tower 4, 4th Floor, Kolkata, West Bengal, India, Pincode- 7000156 All return shipping charges are to be borne by the customer.
We may collect the following information:
  • On receiving the returned product, a quality-check will be done by our team.
  • Then the refund will be processed. Only the product amount will be refunded. Shipping charges are non-refundable.You may opt for store credit. However, store credit cannot be en-cashed later.

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